Sharp Electronics Corporation

Branch Operations Manager

US-CA-Pleasanton
3 months ago
Job ID
2017-3897
Category
Operations

Overview

The Branch Operations Manager is responsible for planning, directing and coordinating all branch operations for a specific SBS location. The position is also responsible for executing company business strategies through leading teams and developing relationships with customers, business partners and community to achieve business results. Additionally, the Branch Operation Manager will be responsible for achieving and improving branch performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.

Responsibilities

  • Responsible for managing, motivating, and mentoring a staff of branch operations employees involved with all administrative processes including order entry, contract administration, credit and collections, inventory procurement and management, logistics, and financial controls.
  • Monitor and direct the day-to-day activities of all department personnel to ensure all branch operations are running smoothly and efficiently
  • Ensure branch operations staff are aware of branch goals and ensure all KPI targets are met or exceeded
  • Oversee local branch payroll administration, including ensuring all sales commissions and bonuses are being paid correctly
  • Frequent review and evaluation of branch procedures in order to locate inefficiencies and apply improvements when needed.
  • Develop and coordinate activities related to continuous improvement of branch operations throughout business
  • Partner with local sales management to develop a local business plan that is consistent with corporate objectives and local market conditions.
  • Work with regional Controller and Branch General Manager to develop branch forecasts, financial objectives and business plans.
  • Review financial information and adjust operational budgets to promote profitability.
  • Ensure accurate and complete monthly close and contribute to the preparation of financial statements for branch operations.
  • Manage procurement processes and coordinate material and resources allocation.
  • Oversee customer support processes and organize them to enhance customer satisfaction.
  • Manage accounts receivable and inventory in accordance with corporate objectives.
  • Ensure warehousing and shipping functions are performed in a safe, orderly, and clean environment that facilitates the conscientious handling of product.
  • Serve as primary liaison with Human Resources department and Division Accounting department on related areas.
  • Manage relationships with external partners/vendors.
  • Share knowledge with the Director of Operations and other branches on effective practices, competitive intelligence, business opportunities and needs.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Assist Branch Service Manager and Branch General Sales Manager with employment issues within their departments.

Qualifications

  • 7- 10 years proven experience as working an operations manager or similar capacity
  • Strong working knowledge of general sales compensation practices
  • Previous experience with financial planning and budgeting
  • Ample knowledge of organizational effectiveness and operations management
  • Budget development and oversight experience
  • Familiarity with business and financial principles and practices
  • Working knowledge of budgets, forecasting and metrics
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Ability to effectively communicate with all levels of the organization
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • Six Sigma Certification or similar training
  • BS/BA in business administration or relevant field

Sharp Electronics Corporation is proud to be an equal opportunity employer - minority/female/disability/veteran.

 

#LI-SD1

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed