The role of the vCIO is to support in pre-sales and to own the post-sales relationship and technology roadmap for MNS accounts. This includes participating in sales calls, conducting network discoveries, directing customer on-boarding, compiling and leading scheduled technology reviews, and occasionally providing technical support.
25% - Pre-Sales Technical support: Analyze and review technology environments for prospective customers in order to determine opportunities for improvement.10% - Administration, paperwork, research
10% - On-Site Support: Perform troubleshooting and resolution of network faults. Network documentation and diagnostics.
50% - Quarterly Reviews/IT Planning: Present quarterly review and technology plan documents to clients describing services provided by Help Desk as well as presentation of network
condition. Assist customer in planning for IT direction.
25% - Pre-Sales Technical support: Analyze and review technology environments for prospective customers in order to determine opportunities for improvement.
5% - Small to medium projects to upgrade network systems and technology plan.
10% - Administration, paperwork, research
Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran