The Customer Service Representative Supervisor is the line level supervisor of a team of Customer Service Representatives. In addition to being able to perform all of the duties of a Customer Service Representative the Customer Service Supervisor will provide mentoring and coaching the staff members of the support team, while working with management to ensure all of the department goals are being achieved. The Customer Service Supervisor will also be responsible for
high level customer support interactions, helping to solve a wide variety of customer related issues including assistance with billing, order processing, updating order status and other assorted customer inquiries.
Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran