Sharp Electronics Corporation

  • Sales Coordinator Supervisor

    Job Location US-CA-Pleasanton
    Posted Date 1 month ago(11/9/2018 4:01 PM)
    Job ID
    2018-4745
    Category
    Operations
  • Overview

    The Sales Coordinator Supervisor position is responsible for supervising a staff of sales coordinators, ensuring the timely and accurate processing of branch sales order requests and contracts and while ensuring orders and contracts are processed in compliance with all Sharp Electronics policies and procedures. The position is also responsible for the hiring and development of the team along with mentoring, coaching and counseling as needed.

    Responsibilities

    • Supervise the Sales coordinator team
    • Ensure department is staffed with appropriately skilled employees
    • Train, develop and mentor staff as necessary
    • Submit and review credit applications for pre-approval of all deals, including “cash” deals
    • Obtain buy-out and trade-up quotes as needed
    • Coordinate new customer file setup and existing customer profile maintenance with Master Data
    • Ensure completeness and accuracy of order documents including leasing requirements and maintenance contract
    • Review commission statements for accuracy
    • Enter orders and maintenance contracts in SAP and CRM while ensuring the proper recognition of revenue in accordance with Company policy and GAAP
    • Coordinate out-of-territory deliveries and ongoing service with proper dealers
    • Acts as liaison with Corporate National Accounts as orders warrant
    • Tracking and timely reporting of order status as per Sales Potential (ZOFT) report from entry to final invoicing
    • Coordinate with leasing companies to ensure timely funding of lease transactions
    • Responsible for ensuring complete and timely scanning of all customer documents.
    • Oversight of timely receipt of return authorizations for lease returns
    • Lease Portfolio Management and Reporting
    • Coordinate with Customer Service Reps regarding issues related to billing, customer inquiries as well as assisting RMS with Accounts Receivable issue resolution
    • Provide administrative and system support for assigned sales representatives
    • Assist with administrative and operational functions and projects as requested by management
    • Display proven proficiency in SAP and CRM
    • Other duties as assigned

    Qualifications

    • 1-3 years supervisory experience
    • 5-7 years experience as assistant in a sales organization or similar capacity in an administrative financing role
    • 1-2 years’ experience with SAP preferred
    • Display proficiency in all aspects of Sales Administrator Level 1
    • Highly detail oriented with exceptional organizational skills
    • Proficiency in Microsoft Office, with an emphasis on Excel
    • Superb written and oral communications skills
    • College degree preferred

    Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran

     

    #LI-SD1

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed