Sharp Electronics Corporation

  • Telecommunications Technician

    Job Location US-TN-Johnson City
    Posted Date 1 month ago(8/16/2019 3:53 PM)
    Job ID
    2019-5360
    Category
    Service
  • Overview

    Communications Technicians are responsible for a wide range of tasks related to providing the upkeep of systems and data for Saratoga’s customers. Some of these tasks include but are not limited to programming, and repairing digital, voice over IP, and hybrid telephone systems, Video Teleconferencing solutions, commercial wireless solutions, Audio/Video projection and interactive solutions, CAT 5e, coaxial / RG6 and fiber optic cabling and the installation of security camera solutions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.

    Responsibilities

    • Trouble shooting and end user support
    • Provide excellent customer service to all customers both internal and external.
    • Work with a wide range of internal employees to provide the customer the very best experience possible.
    • Document and manage all work in Service Now.

     

    Qualifications

    • 3+ years’ experience in a technical support role
    • Experience or knowledge of VOIP and PBX phone systems preferred
    • Ability to learn and operate equipment to include scissor lifts and extended booms.
    • Familiarity with basic networking technologies
    • Must have exceptional communication skills.
    • Must be energetic, self-motivated and work well in a team environment
    • Ability to work remotely as needed

    Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran

     

    #LI-SD1

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed