Sharp Electronics Corporation

  • Managed Technology Services Analyst

    Job Location US-AZ-Tempe
    Posted Date 1 month ago(10/21/2019 3:54 PM)
    Job ID
    2019-5483
    Category
    Sales
  • Overview

    The Managed Technology Services Analyst offers clients a consultative approach to managing their office assets and resources including network infrastructure, network security, print fleets, conference and training room technology resources and overall workflow solutions. The focus of the MTS analyst is to help drive assessments, collect and analyze data, and to secure managed service opportunities. Candidates must be sales focused and analytical.

    Responsibilities

    • Support the optimization of office document output, workflow and collaboration assets through needs assessment; consolidation, reallocation and/or replacement of hardware, and the service, parts and supplies needed to operate the new and/or existing printer fleet as well as gathering information related to Network infrastructure, conference room technology and overall workflow
    • Meets with C-Level executives, decision authorities and/or stake holders to identify MPS objectives and then strategizes how to best design and implement a client focused solution while advancing sales cycles.
    • Develops data points to share in customer/prospect workshops including detailed floor plans, TCO analysis of current fleet, areas of concern/risk, and recommended solutions
    • Conducts site walkthroughs and interviews with customers and prospects to gain better understanding of client needs and preferences
    • Supports and/or installs data collction agent (DCA) to assist in gathering data
    • Helps create net new opportunities through cross selling into other pillars
    • Works with sales team and other specialists to recommend the software applications and hardware to support the printing and document needs of the organization
    • Support sales teams by educating, training and assisting in selling MPS contracts
    • Conducts Quarterly Business Reviews (QBR) to ensure customer satisfaction, continuous improvement and expand revenue
    • Develops proposals, contracts, sales orders, implementation and strategy
    • Establishes a qualified pipeline of business and maintains an accurate monthly forecast
    • Reports on KPI’s periodically
    • Works with the Service Team to estimate, schedule and provide resource to resolve open issues
    • Prepares daily/weekly/monthly action plans to ensure focused activity.
    • Works with sales rep and the customers to create and maintain accurate paperwork on each sale, and ongoing change requests
    • Coordinates tasks within the sale team, service, operations and administration to onboard and implement new MPS contracts
    • Proficiency with Microsoft Office, SalesForce. MS Excel and Visio proficiency is a plus.

    Qualifications

    • BS in Information Technology or related field of study
    • Highly detail oriented with exceptional organizational and strong presentation skills
    • Experience creating and assisting in delivery of professional sales presentations
    • Valid Driver’s License

    Sharp Electronics Corporation is proud to be an equal opportunity employer: minority/female/disability/veteran.

     

    #LI- SD1

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed