Claims Specialist

The Claims Specialist position is responsible for Point of Sale (POS) data management and processing back-end pricing rebates/credits, including resolution of issues/disputes in a timely and accurate manner. 

• Ingest and cleanse partner Point of Sale (POS) data in Vistex Go-to-Market Suite (GTMS).
  • Upload manual POS files timely and track monthly progress.
  • Review data for deficiencies or errors, correct any inaccuracies in POS daily.
  • Investigate, research, and identify business entities with minimal information provided.
  • Cleanse, enrich, and monitor master data elements (customer, product, and pricing).
• Collaborate with POS reporters to improve the completeness and accuracy of the data submitted in Electronic Data Interchange (EDI) or manual submissions.
• Identify issues related to master data that impact POS and/or claims data.
• Process and issue credits for incoming claims in an accurate and timely manner.
  • Upload claim files timely and track weekly/monthly progress.
  • Resolve and analyze claim errors/rejections; escalate to management and/or Bid Desk for further internal review as needed.
  • Communicate discrepancies/denials to claim partner for review and alignment.
  • Issue credits for approved claims and send claim discrepancy report to claim partner.
  • Work with Accounts Receivable to reconcile discrepancies/denials for collection.
• Collaborate with claim partners to improve the claim submission data for processing efficiency.
• Address any internal and/or external issues or questions regarding data or claims in an accurate and timely manner.
• Validate and create credits honoring price protection in SAP.

• High school diploma or GED required. Associate degree in Business or work-related experience.
• Minimum one year rebate/claim processing, data management, or equivalent experience.
• Demonstrated problem solving skills with a proficient understanding of processes.
• Proven detail-oriented individual who enjoys managing large amounts of data.
• Established strong process and organizational skills with the ability to process high volumes of transactions, research errors and exceptions, and manage to completion.
• Ability to interact with a variety of individuals/functions within the organization as well as with external customers.
• Ability to work independently in a fast-paced, professional team environment with minimal supervision.
• Demonstrated experience creating and managing reports that identify discrepancies.
• Proven capacity to identify and maintain consistent accuracy.
• Strong oral and written communication skills.
• Intermediate Microsoft application user including Outlook, Word, and especially Excel.
• Ability to multi-task and prioritize.
• Experience with Salesforce, Channel Data Management (CDM), SAP ECC6, Vistex is a plus.

ABOUT US: Sharp Imaging and Information Company of America (SIICA)

Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, professional and commercial visual displays and projectors, software management and productivity software and markets durable Dynabook laptops. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise. 

Compensation for this position

The compensation range for this role is $53,900 - $67,650. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee perks 

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and wholistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered.  Local candidates only, please.

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