Inventory Planner

Reporting to the Sr. Manager, Inventory Planning & Control, the Inventory Planner will be responsible for the forecasting, planning and management of service parts, as well as product inventory, in the Service Operations Center to support Sharp’s service, marketing and sales strategies.

• Develop and maintain forecasting and planning parameters on the groups of service parts assigned. Perform simulation to establish inventory planning strategy to provide optimal performance and meet service objectives.
• Plan and manage component inventory to support the re-manufacturing operations and other service programs.
• Plan and manage product inventory to support the exchange programs required for warranty support.
• Provides support to OEM customers with parts ordering, order and backorder maintenance and parts inventory.
• Establish forecasting database. Review forecast and planning data monthly and communicate monthly requirement projections to major suppliers.
• Issue replenishment orders to suppliers timely and to maintain inventory to provide optimal customer service level and fill rates.
• Establish, with the assistance of Technical Service and Support group, an initial service parts list to support new product launch. Monitor inventory levels to support equipment population through their life cycle and adjust inventory planning parameter to changing service requirements.
• Negotiate with supplier(s) on delivery and quality standards. Monitor supplier on-time delivery performance to provide desired inventory service level and for continuous improvements.
• Assist in resolving supplier delivery discrepancies.
• Maintains Parts Master Files in SAP with current data from Overseas or domestic sources.
• Monitors delivery and service performance orders from internal and external suppliers. Expedites as necessary to meet requirement needs.
• Analyze backorders and take necessary corrective actions. Interact with supplier, customers and Technical support to resolve parts shortage issues.
• Provide processional customer support and timely assistance through the Parts Email Box, ensuring accurate information, prompt responses, and effective issue resolution.
• Prepares and distributes daily, weekly and monthly Operational KPI and Financial reports.
• Participate in special projects and programs created to promote SSG’s business strategies

• Minimum four years college education in business or related field.
• Certified, or working toward certification, as CPIM or CIRM by APICS preferred.
• Knowledge/experience working with SAP.
• Strong organizational abilities and communication skills.
• 3 – 5 years related working experience in inventory management, preferably in the service industry.
• Strong analytical skills.
• Well versed on Microsoft office specifically Excel & Access.
• Strong communication attributes including comfortable delivering presentations.
• Travel requirements approximately 20%.
• Bilingual English / Japanese / Spanish a plus.

ABOUT US: Sharp Home Electronics Company of America (SHCA)

SHCA is a manufacturer, marketer, and servicer of premium home appliances.  SHCA includes:

• Sharp Electronics Marketing Company of America (SEMCA) in Montvale, NJ is a marketer of built-in kitchen appliances and air purifiers.
• Sharp Services and Support Group (SSG) is a nationwide support operation and servicer of Sharp products for consumers and dealers.
• Sharp Manufacturing Company of America (SMCA) in Memphis, TN, is a manufacturer of premium cooking products sold under the Sharp badge and more than a dozen OEM partner brands.

Compensation for this position

The compensation range for this role is $68,000-$85,000. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee perks 

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered.  Local candidates only, please.

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

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